Store Policy

Welcome to Scentmatic.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal information. By using our website and services, you consent to the data practices described in this policy.

Information Collection

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Types of Information Collected

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We may collect various types of personal information from our customers, including but not limited to:

• Personal Identification Information: Name, email address, phone number, and postal address.

• Payment Information: Credit card numbers, billing address, and other financial data necessary for processing payments.

• Order Information: Details about the products you purchase, including product preferences and order history.

• Technical Information: IP address, browser type, and operating system, which are automatically collected through cookies and similar technologies.

 

Methods of Collection

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• Direct Collection: We collect information directly from you when you make a purchase, create an account, or contact us through our website.

• Automated Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website.

• Third-Party Sources: We may also receive information about you from third-party services that you use to interact with our website. 

 

Use of Information

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We use the information collected from you for various purposes, including but not limited to:

• Order Processing: To process and deliver your orders, manage payments, and communicate with you about your purchases.

• Customer Service: To respond to your inquiries, provide support, and improve our services.

• Marketing and Promotions: To send you promotional materials and other communications that may be of interest to you, where permitted by law.

• Website Improvement: To analyze website usage and improve our online services.

 

Data Sharing

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We value your privacy and do not sell your personal information to third parties. However, we may share your information with third parties under the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, and servicing you, as long as those parties agree to keep this information confidential.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business deal.

 

Data Security

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We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online.

• Access Controls: We limit access to your personal information to employees and contractors who need to know that information to process it for us, and who are subject to strict confidentiality obligations.

• Regular Monitoring: We regularly review our data collection, storage, and processing practices to guard against unauthorized access to systems.

 

Customer Rights

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You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccuracies in your personal information.

• Deletion: You have the right to request the deletion of your personal information under certain circumstances.

• Objection: You have the right to object to the processing of your personal information where we are relying on a legitimate interest.

 

To exercise any of these rights, please contact us by sending an e-mail at scentmaticeg@hotmail.com

 

Changes to the Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of this document. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by sending an e-mail at scentmaticeg@hotmail.com. 

 

Your trust and confidence are important to us, and we are committed to protecting your privacy.